Meet Temi. A classic Narrator emotional style. She’s goal-oriented, guided by self-awareness and purpose. She’s often the person others come to for clarity or insight because she processes experiences deeply. Always managing to bounce back with new guidance.  At first, her generosity earns her praise and gratitude.  But over time, it feels like a burden, and the constant overextending starts to take its toll. She feels exhausted and quietly resentful. Her sleep suffers, her

In the fast-moving, high-pressure environments many of us work in, it’s easy to focus on what’s urgent and forget how much our responses...

Think about a time in your past that you would consider the ‘worst’ day ever. Maybe you are still thinking about it or still feeling it. Maybe you are still ruminating over what the day consisted of and how that one moment really changed things for you. Or it was many small things that compounded over time to make one really bad day.

"I'll never shop there again." Those five words have cost many businesses thousands in lifetime customer value. And the wild part? The...

If your environment feels tense or a constant battleground of miscommunication, your organisation may be screaming - yes, screaming - for an emotional intelligence glow up!