How well do you really understand the people who work in your organisation? Well, collecting staff feedback is only the beginning. The real value lies in understanding what people are telling you and deciding what to do next. Staff engagement surveys, performance reviews and metrics can provide valuable insights into how your people feel about their work. But numbers alone rarely tell the whole story. A decline in engagement scores might highlight a problem, but it doesn't ne

10 Questions to ask before October. As we enter the final months of the year, let's engage in some introspection. It helps to keep us focused. These questions have been designed to gently remind you of the promises and goals you have been making throughout the year. They may inspire gratefulness, give us a moment to regain momentum or redirect us to a path better suited. Prepare for honesty and an opportunity to gain more insight about yourself. Before you begin however; Ho

Do you know the signs? We often notice the signs of a tapped out member of staff when it's too late. Sometimes, we only start to pay attention to them when they have decided to leave the organisation. We did not notice the silence in meetings, or how they barely showed up to social events. We didn't notice them shrinking in real time or how they stopped sharing personal moments. We only noticed when they stopped submitting work on time, or when they started showing up to wo