Our Services
Emotional Intelligence (EQ) is a key indicator of a high-performing team.
By enhancing key aspects of emotional intelligence such as emotional awareness, communication, and decision-making, your organisation can increase productivity, have better, healthier work relationships, and create a culture of inclusivity and resilience. Our tailored EQ-based courses offer your people the skills to navigate workplace dynamics and implement sustainable wellbeing practice, improving both individual performance and overall organisational aims.
1-1 Coaching
Personal time dedicated to building awareness on self, emotional intelligence and its impact on workplace performance.
Taking a deep dive into your emotional intelligence (EQ) can provide so many benefits.
It enhances your self-awareness, which enables you to recognise and manage your emotions more effectively. By paying attention to your EQ, you develop upon skills such as empathy, stress tolerance and independence. Which leads to improved interpersonal relationships, communication, conflict resolution skills, and a better understanding of others, which builds
stronger connections with the team.
Emotional intelligence training also enhances decision-making abilities, as you learn to consider both logical reasoning and emotional factors.
The Golden Package
EQi 2.0 Report
Scientific insight into your emotional intelligence using MHS’s emotional intelligence assessment tool.
Digital Workbook: An engaging workbook filled with reflective exercises, real-life scenarios, and practical tools to deepen understanding and apply EQ skills effectively.
2x EQi Coaching Sessions
1-2-1 Coaching sessions offering personalised guidance, actionable feedback, and strategies to strengthen emotional intelligence and achieve personal growth.
Personalised Development Plan
A plan highlighting EQ strengths, targeted growth areas, and clear, actionable steps to foster lasting personal and professional development.
Our Customer Experience Hub
At The EQi Glow, we help our clients elevate their customer experience through EQ-driven strategies. Our expertise lies in designing high-impact, data-backed training programmes that transform interactions, enhance customer satisfaction, and drive measurable business success.
The G.L.O.W Method
A structured framework that advises businesses in mapping, improving, and personalising customer journeys. This is a practical workshop that guides you through our Guide, Learn, Optimise and Wow Them! process that has helped countless organisations improve their customer’s experience. We lean on these four values of a great customer experience.
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Customer experience shapes brand perception. Every interaction, emotion, and service influences how customers see your brand.
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It’s about storytelling! The experience you create determines the story customers carry with them during and after engaging with you.
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It’s about asking the right questions. How do you want customers to feel? What words should they use to describe you?
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EQ + Data = Growth. By integrating emotional intelligence, data insights, and behavioural science, you can strengthen relationships, boost loyalty, and drive profitability.
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Our Culture Glow Hub
A series of dynamic workshops designed to elevate team and organisational excellence. Through interactive sessions on emotional intelligence, leadership, collaboration, and resilience, we empower workplaces to thrive and innovate.
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Creating a Culture of Inclusion
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The Path to Cultural Intelligence
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Unconscious Bias to Conscious Inclusion
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Mastering Team Collaboration
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Mastering Management & Leadership
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Inclusive Leadership: Managing a Diverse Team
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Developing Diverse Audiences
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Our Anti-Discrimination Hub
This workshop series empowers teams with essential knowledge on anti-discrimination, inclusive workplaces, and local employment laws—ensuring compliance, fairness, and a culture of respect and equity at work.
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Racial Inclusion
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Disability Inclusion
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Gender Inclusion
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Understanding Sexual Harassment
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Our Enhancing Wellbeing Hub
A transformative workshop series focused on wellbeing, resilience, and creating inner safety. It is centred on empowering individuals with mindfulness, stress management, and emotional balance for a healthier, more fulfilling life.
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Emotional Intelligence in the Workplace
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Mindfulness & Emotional Resilience
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Achieving a Work-Life Balance
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Stress Management
